赶到check in counter的时候服务员竟然不要给我boarding pass, 气到我他妈的跟他吵起来，还吵到经理那儿去。经理最后还是给我boarding pass,叫我去柜台拿！ 谁知道服务员竟然不耐烦的把机票印出来给我，然后吩咐另外一个服务员到我去boarding gate,边走我就向他投诉刚才的服务员，谁知道他竟然说' Kalau saya tak pakai uniform ini, kamu akan habis",然后就掉头走开！ 他妈的老子马上走到经理办公室找经理，在他面前投诉，结果已经是1.56pm， 赶不上飞机！
随后经理马上请服务员进来，激烈的对白就开始了.
我 : tadi you cakap nak pukul saya,sekarang pukul lar di hadapan manager kamu
服务员: ..............
经理 : you sekarang keluar....keluar（大声地喊道）
结果他就像可怜的哈巴狗走了出门。 过后经理为我办了新机票，而且很有诚意。 原本他是为我预定今晚Business Class的位，但是当晚的飞机票全出售了，所以给了我明天的机票，但没给商业舱位，最重要的是不用浪费钱来买机票！
临走前，去了柜台“吊” 那位服务员，而且在他面前大声地说:" I will complaint you until you get fired by MAS".潇洒的离去.
来回机场还亏RM53个 KLIA transit.
回家的路途中，在11/12/09报纸上发现1/12/09那天我们去的钓鱼场的女主人被人谋杀，报纸上还刊登男主人的照片
http://www.sinchew.com.my/node/142014?tid=1 （女主人的新闻）
1/12/09与男主人合照。
投诉信
From:
jq ryu (ryu_jq@hotmail.com)
Sent:
Saturday, 12 Dec, 2009 12: 47 AM
To:
customer@malaysiaairlines.com
Dear Mr/Ms,
I'm a loyal MAS's customer who has been actively travelling and have a good impression on MAS. As for today's matter that has caused me in anger,I decided to reflect my feelings on one of the MAS's staff, KHAIRUL ANWAR, who is being rude to me , when i was rushing into the gate for immediate boarding.
The flight from KLIA to Alor Star was departing at 11/12/09 1.55pm. By the time I reached the counter to get the boarding pass at 1.40pm, I was objected by one of the staff, which I couldn't remember his name. Without wasting the time, I straight away went to meet the manager and was assisted by the manager on duty, Jeffrey to get the pass for immediate check in. After getting the boarding pass, KHAIRUL ANWAR, who was asked by his collegue to escort me into the boarding gate, was being rude to me , by saying " Kalau saya tak pakai uniform ini, kamu akan habis!", when I was accusing his collegue by delaying my time to go into the boarding gate and he just left me alone . Needless to say, the words by him were seriously offended me, where I strongly believe that MAS is 5 stars airlines which impossible to have such staff. Eventually , I was failed to take the flight.
I have complaint the inappropriate behaviour of KHAIRUL ANWAR to Mr.Jeffrey and confronted him infront Mr.Jeffrey and eventually Mr.Jefferey has assisted me to get the new ticket .I admit that was my fault for being late , but I firmly believe that one should fight for his/her right to have a chance to get the boarding pass before the plane departs,somemore customers should get what they pay for. I'm really dissappointed for the attitudes of 5 stars airline's staffs. Hope this phenomenon won't happen again and I'm look forward to hearing from you. Thanks.
Regards,
Jin Lim
期待马航的回信．．．．．．
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